This depends on your location and your distance from the warehouses of our shipping partners. We ship all over the world and to some countries faster than others. It takes us about 1-2 days to process your order and then ship it.
Once your order is shipped, the dates we receive your order will be by :
Canada, Australia, New Zealand, The Netherlands and Germany: 12 to 19 Working Days For other European Countries: from 8 to 15 Working Days USA: 15 to 19 working days Other Countries: from 14 to 20 Working Days
** Please note that these receipt dates are estimates. Actual receipt dates will vary depending on the situation.
If you find yourself in a situation where you want to cancel your order, please let us know by contacting our customer service within 24 hours. Otherwise, your order may be being processed and shipped.
Based on the information we have received from our shipping partners, it is very likely that customs & import duties can be avoided in the United States, United Kingdom, Canada, Australia, New Zealand, European Union countries, Norway, Japan, Korea and Singapore. On the other hand, we have to check with our shipping agent. We try to do our best to help you minimize customs fees and taxes but sometimes there is that one unlucky parcel.
Once your order has been shipped, you will receive an email containing a tracking link. Please wait 48 to 72 hours for information to appear on the link. Tracking links may not update even if the package is shipped once it has left the warehouse.
Please allow up to 3 days for shipping information to appear as tracking information is only updated when your package passes the relay points. If the tracking does not update every day, it means that your package is on its way to you.
If you have not received your package within 30 business days, please contact us.
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